Amazon Customer Receives Fake DDR5 RAM Despite Buying “New” Product
Amazon “Sold and Dispatched” Item Turns Out to Be a Scam
What makes this case especially concerning is that, according to Growth, the RAM was not labeled as second-hand or open-box. Instead, it was listed simply as “Sold and Dispatched by Amazon,” strongly implying that the product was brand new.
This detail suggests the issue likely occurred somewhere within Amazon’s supply chain, rather than being caused by a third-party seller. Growth did not report any tampering with the outer shipping box, which further deepens concerns about how the replacement or theft happened before delivery.
Refund Issued — And More Than Expected
Fortunately, the situation ended on a positive note. Growth confirmed that Amazon issued a full refund, presumably through Amazon UK, as the transaction was made in pounds.
Interestingly, Amazon refunded more than the original purchase price, since Growth had bought the RAM for around £100 less than its current listing price. While the outcome was favorable, the experience highlights ongoing trust issues surrounding high-value PC hardware purchases.
DDR5 RAM Scams Are Becoming More Common
This incident is just one of many DDR5-related scams reported since memory prices began surging. In recent months:
A buyer in Spain reportedly received DDR2 modules disguised as DDR5, complete with added weights
Another Reddit user claimed their laptop RAM package was stolen entirely during delivery
These cases point to a growing pattern of fraud involving computer components, particularly high-demand memory kits.
How to Protect Yourself When Buying PC Components Online
While it’s unfortunate that such precautions are necessary, consumers are strongly advised to record a video while opening packages containing expensive PC parts. This simple step can provide critical evidence if something goes wrong and greatly improve the chances of receiving a refund or replacement.
As online hardware scams continue to rise, vigilance is becoming just as important as choosing a trusted retailer.
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